Frequently Asked Questions

Please Contact Us and we will do our best to answer any questions you may have. For your convenience we have listed the most commonly asked questions below:

Do I really need to have a website?

In the 21st century all businesses whether large or small need to have an online presence. It is very common for customers to "Google You" to find information such as opening times, your contact details, your address, the services you provide etc. Having a website is no longer a luxury, it is an essential tool for a modern forward thinking business.

Would it be better for me to build my own website and do my own distribution?

To build your own eCommerce site will cost you close to £20,000 and you can expect to pay around £200 per month for the hosting.  It will also be around 2 months before your website is finished. Also we believe that the finished product will not be as good as what we can offer you.

Your stock holding will also increase as will your staffing and warehousing costs. Your staff will require training to be able to maintain the site and to fullfil orders. To break even you will need to turnover around £25,000 to £30,000 per month. To achieve this level of turnover will require significant further investment in terms of time and money for marketing. 

Using our service means that you will have no increase in staff costs and no increase in stock holding and you will also have access to a wider product range than you are currently able to offer to your customers. We would aim to have your website up and running within 14 days of receiving the order. So rather than spending a lot of time, money and energy on building your website, you can start promoting your website to your customers and start earning money.

If I shop around will I find a similar service for less?

We firmly believe that like for like our service is very cost effective. We also believe that you get what you pay for. Our websites are designed and built to a very high quality - we are not catering for the "cheap" end of the market. Your website is your shop window, you need to ask yourself what sort of image you want to portray - "cheap and nasty" or "high quality and reliable".

If you are after "cheap" then our service is not for you. However, please talk to us before making any decision, we are confident that after we highlight the shortcomings of some of the "cheap" alternatives you will decide that our offering will give you the best value for money. 

Is there a risk that my customers will buy online rather than buy in store? 

The risk is that if  your customers choose to buy online and you do not have an eCommerce website then your customers will have to shop elsewhere. If they choose to do their online shopping at another store then how long will it be before they move all of their custom permanently to the competition?

The fact is that your customers are already shopping online. By having a good quality eCommerce website then at least your customers can choose to shop with you rather than with the competition.

Is there a minimum term contract?

We are so confident that you will be totally satisfied with our service that there is no minimum contract. Your agreement can be terminated at anytime by giving one months' notice. Control of your domain will be transferred back to you.